Guide to Disability Related Resources:
Organizations, Offices, Programs, and Publications

This guide is a comprehensive list of the disability related organizations, offices, programs, and publications at the University of Washington Seattle campus. Compiled by Deborah A. Byrne, DLA Website and Resource Developer


  1. Resources for Disabled Students
  2. Disability Resources for Faculty, Staff, and Public Attending UW Events
  3. Student Run Disability Organizations
  4. Disability Related Academic Courses and Programs
  5. University Committees
  6. Computers and Adaptive Technology
  7. Publications and Pamphlets
  8. Campus Transportation
  9. Filing a Discrimination Complaint
  10. Scholarships for Students with Disabilities

Resources for Disabled Students

Disabilities, Opportunities, Internetworking, and Technology (DO-IT)
(206) 685-DOIT (3648)
Campus Mail: Box 354842
FAX: (206) 221-4171
Sheryl Burgstahler, Ph.D., Director

Description: The international DO-IT Center promotes the success of individuals with disabilities and the use of computer and networking technologies to increase their independence, productivity, and participation in education and careers. DOIT is comprised of several programs for students:

Disability Resources for Students Office (DRS)
(206) 543-892
448 Schmitz Hall, Box 355839
Seattle, WA 98195-5839
Dyane Haynes, Director
Krista Greear, Assistive Technology/Alternative Media Program Manager

Description: The DRS is the office where all matriculated students need to apply for academic accommodations for a permanent or temporary disability (for services for non-matriculated students, see Disability Services Office (DSO) ). Submission of medical documentation of disability is a necessary part of the application process.

The DRS staff works to:


‘Ask Us’ Library Service

Description: Reference librarians have an amazing depth of understanding about how to find information. Typically they answer questions from the public while working two-hour shifts at a reference desk. If your question is too complicated to be quickly answered, you can ask to have the question forwarded to the ‘Ask Us’ service: librarians not working at the desk who can take more time to research your question. There are many types of libraries across the United States that have an Ask Us service. If you cannot find the answer you are looking for at one library, you can try calling another Ask Us service. Some libraries at private colleges will not assist callers who are not affiliated with their college. Because the University of Washington is a state school, in addition to serving faculty, staff and students, the libraries have a commitment to serve the public. This service is available to all library patrons, but may be particularly useful for students who have a disability that is a barrier to using a computer. A disabled student can use an Ask Us service by either making a phone call or sending an email via the online forms linked below.

University of Washington Libraries


Reference Librarian Phone Number

‘Ask Us’ online form

Gallagher Law Library

(206) 543-6794

Health Sciences Library

(206) 744-7744

To find a librarian for a specific subject in the health sciences (e.g. anesthesiology):

Suzzallo Library

(206) 543-0242

Public Libraries

King County Library System

(425) 462-9600


Veterans Center
(206) 543-6122

Description: The UW Veterans Center is a place for veterans to connect with other veterans. In addition, the center provides access to university resources specifically designed for veterans. It is not just an office, rather a place where veterans can find and build their community within the university.

Veterans Center staff are able to provide both direct service and referrals to a number of campus and community resources with the goal of helping veterans balance their academic and personal demands. Services available at the center include:

In addition, referrals are available to the following resources:


Disability Resources for Faculty, Staff, and Public Attending UW Events

Disability Services Office (DSO)
Condon Hall
1100 N.E. Campus Parkway, Suite 836
Seattle, WA 98195
UW Box 354560
Fax: 206-685-7264

Elliott Nutt, Disability Services Coordinator

Description: DSO provides:

If the DSO denies requested accommodations that you feel you are eligible for, there are many avenues for challenging the denial. For more information see Section 9, “Filing a Discrimination complaint”.


Student Run Disability Organizations

Disability Advocacy Student Alliance (DASA)

Kelsey Byers

DASA and SDC have unofficially merged (not at the official level, but from a getting-things-done level) to form the Disability Advocacy Collective (DAC). We have a website here:

 Disability Law Alliance (DLA)

Miranda Strong, Co-President
Kimberly Schertz, Co-President
Deborah Byrne, Website and Resource Developer

Description: The Disability Law Alliance is an organization of law students, with and without disabilities, who are interested in the practical experience of advocating for the human rights of people with disabilities. Annual activities may include:


The Student Disability Commission (SDC)

(206) 616-0948
Campus Mail: Box 364560
Suite 836, Condon Hall
1100 NE Campus Parkway
Seattle, Washington 98105

Ann Luetzow, Director

Description: The Student Disability Commission (SDC) promotes disability awareness and advocates for disability rights on campus and in the greater Seattle community. We host workshops, screen films, discuss (and resolve) disability-related issues on campus, and build community to improve the experiences of students with disabilities at our University. The SDC is always looking for interns and volunteers to work on projects related to our goals. We are extremely open to new ideas, and are willing to adapt any project to fit the individual working style and capabilities of Commission members.

Disability Related Academic Courses and Programs

Center for Continuing Education and Rehabilitation (CCER)
(888) 377-0100
Main: (425) 774-4446
Fax: (425) 774-9303
TTY: (425) 771-7438
6912 220th Street SW Suite 105
Mountlake Terrace, WA 98043

Kathe Matrone, Director

Description: CCER is the umbrella organization for a number of grant funded projects including the TACE (Technical Assistance and Continuing Education), DBTAC Northwest, and Rehabilitation Leadership. CCER offers a variety of training programs, technical assistance, consultation, and human resource development services to enable rehabilitation organizations and personnel to more effectively serve individuals with disabilities. CCER is one of ten regional Technical Assistance and Continuing Education (TACE) Centers funded by the Rehabilitation Services Administration (RSA) to provide information, training, and technical assistance in Vocational Rehabilitation. Through the DBTAC Northwest, CCER also provides information, training, and technical assistance on the Americans with Disabilities Act (ADA). Participants in CCER activities include vocational rehabilitation counselors and administrators, community rehabilitation and mental health providers, people with disabilities, advocates, families, employers, educators, government representatives, and other community leaders.


Center for Technology and Disability Studies (UWCTDS)

Kurt Johnson, Director
(206) 685-4181

Pat Brown, Associate Director
(206) 685-4181

Description: UWCTDS is an interdisciplinary program located in the Center for Human Development and Disability, and is linked to the academic Department of Rehabilitation Medicine in the School of Medicine. The Center provides integrated research, education and training, technical assistance and consultation, policy analysis, and legal advocacy related to disability and technology issues. UWCTDS is supported by grants from the U.S. Department of Education, U.S. Health and Human Services, and other funding sources. UWCTDS provides education and training at the undergraduate, graduate, and continuing education level as well as basic and advanced skills training. Education and training opportunities offered by UWCTDS include:

Disability Studies – University of Washington

Sherrie Brown, J.D., Ed.D, Director of Disability Studies Program
(206) 685-4010
261 CHDD, South Building #102, Box 357920

Dennis Lang, BSN, MPH - Associate Director
(206) 518 3117
B-110-C Padelford, Box 354300

Description: Disability Studies at the University of Washington involves a multi-campus interdisciplinary group of faculty, staff, students and community members who share an interest in questions relating to society's understanding of disability. The undergraduate Disability Studies Minor and the Individualized Studies Major in Disability Studies explore the social, legal and political construction of disability. The emphasis is on studying the culture of disability, social justice and disability policy, and the intersections of disability, race, gender, sexual orientation, age, class, and other markers of diversity and difference.


University Committees

The Committee on Disability Issues (CDI)

Erica Sekins, 2011-12 Co-chair

Ellen Taylor, 2011-12 Co-chair

Description: The UW Committee on Disability Issues (CDI) serves in an advisory capacity to Dr. Sheila Edwards Lange, Vice President for Minority Affairs and Vice Provost for Diversity, and Dr. Eric Godfrey, Vice President and Vice Provost for Student Life. The goal of the CDI is to advance systemic change and overall improvement of campus climate for persons with disabilities at the University of Washington. Included among the committee responsibilities are identifying issues of concern for persons with disabilities and making recommendations for improving the climate for faculty, staff, students, and other UW community members with disabilities.

Computers and Adaptive Technology

Access Technology Center (ATC)
(206) 685-4144

Dan Comden, Manager
Mary Gates Hall, Room 064

Description: The Access Technology Center (ATC) provides tools to improve access to computing resources for University of Washington students, faculty, and staff. The computers, software, and special equipment in the center provide:


Learning and Scholarly Technologies
(206) 616-3611

Hours: 8 am to noon Monday through Thursday; 8 am to 9 pm Friday; 1 pm to 9 pm Saturday; 1 pm to midnight Sunday.

Description: Located on the second floor of Odegaard Undergraduate Library, this computer help desk is open to students, staff, and faculty. The desk is staffed by student employees. If your computer problems are related to your adaptive technology, they probably won’t be able to help you. But if your computer problems are general in nature, they are a free resource for troubleshooting.

Publications and Pamphlets

The ADA Access Guide

Description: The Access Guide is designed to help students, faculty, staff and visitors with disabilities locate accessible routes on the Seattle campus and find appropriate entrances within buildings. The Access Guide provides measurements of facilities in each building. Since each person has differing requirements for accessibility, it is up to the individual to assess this information and conclude whether he or she can use a facility. A copy of the Guide in an alternate format may be available upon request at the Disability Resources for Students Office.

 UW Library Disability Studies Guide

 The Disability Resource Monthly (DRM) Regional Resource Directory : Washington State

Description: This nonprofit organization lists an amazing number of local, state and national disability resources. Some of the UW resources are health based.


Campus Transportation

Lee Schooley, Director

(206) 685-1511

Hours of operation: 7:45 am – 7:25 pm, Monday – Friday

Description: Dial-A-Ride is a free campus shuttle service for people who have a permanent or temporary mobility limitations. The route of the shuttle is determined by individual request and not a predetermined route. There are approximately 100 DAR shuttle stops on campus. The shuttle picks up at 5 minutes, 25 minutes and 45 minutes after the hour. Long-term eligibility for the service can be determined by either the Disability Resources for students Office or the Disability Services Office. All shuttles are wheelchair lift equipped.

Health Sciences Express
(206) 685-3146

Hours of operation: 6:00 am – 6:15 pm, Monday - Friday

Description: The Health Sciences Express (HSE) provides transportation between the UW Medical Center and Harborview Medical Center, with stops at the UW Roosevelt Clinic and the UW Tower. Service is available to UW faculty, staff, students, as well as medical center patients and their families. All HSE buses have wheelchair lifts and are equipped with two-position bike racks.

NightRide Shuttle
(206) 685-3146

Hours of operation: 8:00pm – 12:00 midnight, Sunday - Thursday

Description: NightRide is a shuttle service that provides a safe and easy way for the campus community to get home at night. Shuttle service runs from 8 p.m. until midnight, Sunday through Thursday (excluding University holidays and summer quarter). Shuttles run every 20 minutes picking up passengers from 6 designated locations around campus before dropping passengers off at requested destinations in one of two zones that are within approximately one mile of campus. All shuttles are wheelchair lift equipped.

South Lake Union Shuttle
(206) 685-3146

Hours of operation: (SLU) 6:40 am – 6:40 pm, Monday - Friday (HMC) 7:35 am – 6:05 pm, Monday – Friday

Description: The South Lake Union shuttles transport UW affiliated passengers between UW Medical Center and the School of Medicine at South Lake Union (815 Mercer street). The shuttle departs every 20 minutes. A separate shuttle operates between SLU and Harborview Medical Center (325 9th Ave.) and departs every 30 minutes. All SLU shuttles are lift equipped.


Filing a Discrimination Complaint

The Disability Law Alliance is currently working on a “Filing a Discrimination Complaint: A Guide to Self-Advocacy at the UW”. That will be available July 2012. The guide will be more detailed then the following entries and have a flowchart displaying the many avenues for filing a complaint.

Administrative Policy Statement (APS) 46.3

This UW policy applies to filing many types of complaints including a discrimination complaint based on disability. The document is written in a legal tone and can be difficult to read.

There are two categories of locations where students, staff and faculty can go to file a discrimination complaint: internal review options and external review options. Internal review occurs at various offices within the UW system. External review options occur at organizations outside of the UW system. A unique, and perhaps confusing, attribute of the complaint policy is that there are many locations where a complaint can be filed and there is no one set place to start or order of locations to progress through. It is all up to the person filing the complaint.

  1.  Internal review and resolution options
    • Local Resolution: The most efficient means of resolving a complaint is sometimes a “local resolution,” that is, sitting down with the person you have a complaint about, listening to each other’s interests and resolving the problem one on one. This method is the least contentious, causes the least harm to relationships and may be preferable if the person you are complaining about is someone you will need to interact with in the future. If this approach fails there are many alternative options you can pursue.

Office of The Ombudsman
(206) 543-6028 206
Condon Hall

Susan L. Neff, M.Ed

Description: The Ombudsman is an expert on conflict resolution and University procedures. If you are uncertain about the best way to resolve your unique conflict, she can analyze your situation and advice you on the best options for you to achieve an internal resolution. The Ombudsman can also facilitate mediations. Sometimes just receiving an inquiry from the Ombudsman is sufficient to correct discriminatory behavior of a UW employee. Note: the UW has cut back the staffing of this office.

Disability Resources for Students Office (DRS)
206-543-8924 (voice), 206-543-8925 (TTY).

The ADA Coordinator

Nicki McCraw, UW ADA Coordinator for Seattle, Bothell, and Tacoma campuses
(206) 744-9221

Description: The ADA Coordinator is another resource available to assist in mediating and or solving problems related to the provision of academic accommodations or matters that might involve discrimination due to a disability. Additionally, DRS will consult with the ADA Coordinator in cases where they are unable to identify accommodations that do not impose an undue hardship. In cases where a student is not satisfied with the accommodations offered by DRS, the student may request a review by the ADA Coordinator for a second opinion.

 University Complaint Investigation and Resolution Office (UCIRO)

Description: UCIRO is the office to contact to request a University investigation and resolution of your complaint. They are the formal grievance office for the University. Call 206-616-2028 (voice) or 206-616-4797 (TTY) to discuss your complaint with a staff member. You may be asked to leave a message on voice mail, but you will receive a call back from a staff member.

The Department of Education Office of Civil Rights (OCR)

 Description: The Office of Civil Rights in the U.S. Department of Education is the enforcement agency for Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act. OCR will examine the factors of the alleged discrimination and interview appropriate persons to establish the facts, determine if discrimination has taken place, and resolve the complaint. When a student is not satisfied with the on-campus efforts to resolve a complaint, OCR is usually the place to turn.

 The Washington State Human Rights Commission (WSHRC)

(206) 464-6500 (voice) or (206) 587-5168 (TTY)

Description: WSHRC is the enforcement agency for the Washington State Law Against Discrimination (RCW 49.60) and investigates and resolves complaints of discrimination as a neutral, fact-finding agency. Filing a complaint with WSHRC instead of OCR may be appropriate in situations where Washington State law may provide more extensive legal rights than federal law.


Scholarships for Students with Disabilities

Dennis Lang Award for Disability Studies

Description: The Dennis Lang Award is a merit-based monetary award (up to $500) for undergraduate and graduate students at the University of Washington who demonstrate promise in the field of Disability Studies.

Harlan Hahn Award

Description: The UW Disability Studies Program has received a large donation of $550,000 from the estate of Harlan D. Hahn, disability activist and political scientist. Hahn was a pioneering scholar in the field of disability studies in the 1970s, and a key figure in the disability civil rights movement. He worked for passage of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990. The funds are being used for student scholarships and faculty grants. For more information refer to the above website.

Alexander Graham Bell Association for the Deaf and Hard of Hearing College Scholarships Awards

Chair Scholars Foundation National Scholarship Program

Pfizer Epilepsy Scholarship Award

Washington Council for the Blind

For information on annual scholarships, call (800) 255-1147

Yes I Can! Foundation for Exceptional Children Scholarships