2003-2004
Business Briefing Series

IT Outsourcing: Clarifying the Legal Issues

Thursday, April 22, 2004
Location: The Meydenbauer Center (Bellevue), Room 401, 11100 NE 6th St., Bellevue WA

Program Description

Local experts will explore ways in which businesses can better identify and manage the special legal risks arising from the outsourcing of activities such as software development, data processing and customer service. Businesses will gain a concise, practical overview of legal issues that arise in the domestic and global outsourcing context.

This program is co-sponsored by:

SBA*
SBDC
WSA

Program

Thursday, April 22, 2004
Doors open at 7:45a.m.
Light breakfast provided

8:15 – 9:15a.m.
Panel Discussion

9:15 to 10:00a.m.
Question & Answer session with panelists

Topics

Legal issues arising from outsourcing of software development and customer service operations
Application of privacy laws and practices to cross-border data flows
"Best practices" for businesses engaged in outsourcing activities
Security concerns in the outsourcing context

* The support given by the U.S. Small Business Administration to this activity does not constitute an express or implied endorsement of any co-sponsor’s or participant’s opinions, products, or services. All SBA programs are extended to the public on a nondiscriminatory basis. Reasonable arrangements for persons with disabilities will be made if requested at least two weeks in advance. Contact: Chris Dunham, Meydenbauer Cener, 11100 NE 6th, Bellevue, WA, 425-450-3771. SBA Auth # 04-1013-0403

Business Briefing Presenters

Charles Harwood
Federal Trade Commission

Charles A. Harwood has been the Director of the Federal Trade Commission's Northwest Region since June 1989. Before joining the staff of the FTC, Mr. Harwood served from October 1983 until May 1989 as a counsel to the U.S. Senate’s Committee on Commerce, Science, and Transportation. Mr. Harwood is a member of the Oregon State Bar and the District of Columbia Bar.

Michael Hintze
Microsoft

Michael D. Hintze is a Senior Attorney in Microsoft Corporation’s Law and Corporate Affairs group. Mr. Hintze’s work focuses on data privacy, electronic commerce, and the regulation of encryption. Prior to joining Microsoft in early 1998, Mr. Hintze was an associate with the Washington, D.C.-based law firm of Steptoe & Johnson LLP, where his practice focused on export controls and commercial matters for high technology companies. He joined the firm following a judicial clerkship with Justice Robert F. Utter of the Washington State Supreme Court. Mr. Hintze has published numerous articles on subjects ranging from the abolition of the death penalty in South Africa to U.S. encryption regulations and Internet privacy issues.

Sanjay Kumar
Founder and CEO
vCustomer.com

Sanjay Kumar is the founder and CEO of vCustomer, which provides outsourcing solutions to global corporations. Sanjay has worked at Teledesic, where he was responsible for the design and successful approvals for global ground connectivity at the ITU, the United States FCC and other national regulatory bodies. Sanjay currently serves as a director on the board of the WSA.

Jeffrey Shelby
Heller Ehrman

Jeffrey Shelby is an attorney at Heller Ehrman White & McAuliffe LLP in Seattle, Washington. His practice includes advising entrepreneurs and companies, from small to Fortune 500, in their commercial transactions involving intellectual property, with an emphasis on technology transfer, software licensing and distribution agreements. Jeff also regularly advises companies on their public and private financing activities, SEC reporting compliance, mergers and acquisitions, and general corporate matters.

Chair: Prof. Sandeep Krishnamurthy
University of Washington
Bothell Campus